Terms and Conditions

These Terms and Conditions apply to your use of the Pentagon Property website.

By using this website, you agree to these Terms and Conditions. If you do not agree, please stop using the website.

1. About us

This website is operated by Pentagon Property, an estate agency based in the United Kingdom.

Website: https://www.pentagonproperty.co.uk/
Email: sales@pentagonproperty.co.uk
Telephone: +44 7897069009
Address: 5 Merchant Sq, London W2 1AY

In these Terms, “we”, “us” and “our” refer to Pentagon Property. “You” and “your” refer to anyone using this website.

2. Use of this website

You may use this website for lawful purposes only.

You must not use this website in any way that is unlawful, fraudulent, harmful, misleading, or that may damage, disable, overload or impair the website.

You must not attempt to gain unauthorised access to the website, its server, data or connected systems.

3. Website information

The information on this website is provided for general information only. Although we take reasonable care to keep information accurate and up to date, we do not guarantee that all content will always be complete, accurate, current or available.

We may update, change or remove website content at any time without notice.

Nothing on this website should be treated as legal, financial, mortgage, survey, tax or other professional advice.

4. Property details

Property details, descriptions, photographs, floorplans, measurements, prices, availability and other information shown on this website are provided for general guidance only.

We aim to ensure property information is accurate, but details may be supplied by third parties and may change without notice.

You should not rely solely on website information when making property decisions. Before proceeding with any sale, purchase, letting or tenancy, you should make your own checks and obtain appropriate professional advice where needed.

Unless confirmed in writing, property information on this website does not form part of any offer, contract, warranty or representation.

5. Enquiries and services

Submitting an enquiry, booking a viewing, requesting a valuation or using this website does not automatically create a contract or client relationship with us.

Any estate agency services we provide may be subject to separate terms, instructions, agreements or confirmations.

We do not guarantee that website enquiries will be received or responded to within any specific timeframe.

6. Third-party links and services

This website may include links to third-party websites or refer to third-party services. These are provided for convenience only.

We are not responsible for the content, accuracy, availability, security, services, advice or privacy practices of third parties.

If you choose to use a third-party service, you should review that provider’s own terms, fees and policies.

7. Intellectual property

Unless otherwise stated, all rights in this website and its content belong to us or our licensors.

You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute or use any website content for commercial purposes without our prior written permission.

8. Website availability and security

We aim to keep this website available and secure, but we do not guarantee that it will always be uninterrupted, error-free or free from viruses or harmful material.

We may suspend, restrict or withdraw access to all or part of the website at any time for business, maintenance, security or operational reasons.

You are responsible for using suitable security and virus protection when accessing the website.

9. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from:

• use of, or inability to use, this website;

• reliance on website content or property information;

• inaccurate, incomplete or outdated information;

• website interruption, errors or security issues;

• third-party websites, services or content;

• indirect or consequential loss.

Nothing in these Terms affects your statutory rights as a consumer.

10. Privacy and cookies

Your use of this website is also subject to our Privacy Policy and any Cookie Policy or cookie notice available on the website.

These explain how we may collect and use personal information and how cookies may be used.

11. Complaints and redress

If you have a complaint about our website or services, please contact us first so we can try to resolve the matter.

Where applicable, complaints about estate agency services may be referred to our approved redress scheme after you have first given us the opportunity to deal with the complaint through our internal complaints process.

Details of our approved redress scheme membership are available on request and may also be displayed elsewhere on our website or business materials.

12. Changes to these Terms

We may update these Terms and Conditions from time to time. The latest version will be posted on this website with the updated date shown above.

By continuing to use the website after changes are made, you agree to the updated Terms.

13. Governing law

These Terms and Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, except where applicable consumer law provides otherwise.